We are reinventing the customer experience with Agentic AI
Increso is an Italian AI-First Enabler specializing in the transformation of sales and after-sales processes. In just a few weeks, we create and manage customized, scalable, and flexible E2E solutions that improve CX, EX, and productivity.
We have placed AI at the heart of our approach with the aim of facilitating its discovery and experimentation through concrete use cases and gradual adoption by client companies.
Our E2E approach is fast and effective because it combines expertise in business process automation, proprietary Inxide technology, and fundamental human qualities such as empathy and sensitivity.
Listen to our customers







The implementation of Inxide has been a real revolution for our customer experience. We have managed to maintain the human warmth that characterizes Italian hospitality, enhancing it with artificial intelligence...
Marco – Customer Experience Director
The implementation of Inxide has been a real game-changer for our customer service. In just two weeks, we have completely transformed our customers' experience, offering 24/7 support with a...
Luisa – Project Manager
Rome
Headquarters
Milan
Technology and commercial hub
Rende
Contact Center
Our history
2016
Increso is born in Rome
2017
The first Contact Center opens in Cosenza
2018
The Innovation Hub for AI research opens in Milan
2019
Start of development on the Inxide platform
2020
Increso is named "Growth Leader" by Il Sole 24 Ore for the fourth consecutive year
2021
Practice Consulting for process automation is born
2022
Over 100 workstations available in the Contact Center
2023
+5,000 users activated on Inxide
2024
The Contact Center is expanded to 250 workstations
2025
Inxide's AI Agents specialize in
Certifications








Every journey begins with a conversation
Write to us and tell us what you want to achieve:
. Together, we will identify the best path to achieve it, with AI at your side.
Request a demo
Call us at
+06 98 23 2222
Where to find us
, Viale Tunisia 50, Milan
marketing@increso.it