We are reinventing the customer experience with Agentic AI

Increso is an Italian AI-First Enabler specializing in the transformation of sales and after-sales processes. In just a few weeks, we create and manage customized, scalable, and flexible E2E solutions that improve CX, EX, and productivity.

We have placed AI at the heart of our approach with the aim of facilitating its discovery and experimentation through concrete use cases and gradual adoption by client companies.

Our E2E approach is fast and effective because it combines expertise in business process automation, proprietary Inxide technology, and fundamental human qualities such as empathy and sensitivity.

Listen to our customers

The implementation of Inxide has been a real revolution for our customer experience. We have managed to maintain the human warmth that characterizes Italian hospitality, enhancing it with artificial intelligence...

Marco – Customer Experience Director

The implementation of Inxide has been a real game-changer for our customer service. In just two weeks, we have completely transformed our customers' experience, offering 24/7 support with a...

Luisa – Project Manager

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3 locations

Rome

Headquarters

Milan

Technology and commercial hub

Rende

Contact Center

Employees
+ 0
Average age of resources
0
Managed interactions
+ 0 million

Our history

2016

Increso is born in Rome

2017

The first Contact Center opens in Cosenza

2018

The Innovation Hub for AI research opens in Milan

2019

Start of development on the Inxide platform

2020

Increso is named "Growth Leader" by Il Sole 24 Ore for the fourth consecutive year

2021

Practice Consulting for process automation is born

2022

Over 100 workstations available in the Contact Center

2023

+5,000 users activated on Inxide

2024

The Contact Center is expanded to 250 workstations

2025

Inxide's AI Agents specialize in

Certifications

Every journey begins with a conversation

Write to us and tell us what you want to achieve:
. Together, we will identify the best path to achieve it, with AI at your side.

Request a demo

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Call us at
+06 98 23 2222

Where to find us
, Viale Tunisia 50, Milan

Inxide combines your knowledge base with our experience to create faster, more empathetic, and more effective customer journeys.