Information on the processing of personal data related to the completion of the "contact us" form
This policy supplements the website's navigation policy, with the aim of illustrating how the Data Controller will specifically process the data entered in this form: we therefore invite you to readthe navigation policy.
Identity and contact details of the Data Controller
Increso S.R.L., hereinafter also referred to as "Increso" or "data controller," with registered office in Via Monte Asolone, 8, 00195 Rome, Italy, and contactable at the certified email address increso@legalmail.it or by telephone at 06 9823 2222.
Data Protection Officer
The Data Controller has appointed a Data Protection Officer (DPO), whom the Data Subject may contact by writing to the following address: dpo@increso.it
Purpose and legal basis
Management of requests for information: personal data is processed for all purposes related to the fulfillment of requests for information and/or quotes.
Defensive purposes: the Data Controller may need to process personal data for the management of disputes and extrajudicial or judicial litigation.
Purpose | Legal basis (common data) | Legal basis (specific data) |
A. | Execution of pre-contractual measures; Legitimate interest of the Data Controller in responding to requests received. | / |
B. | Legitimate interest of the Data Controller in establishing, exercising, or defending a legal claim. | Establish, exercise, or defend a right. |
Retention period
Purpose | Storage time |
A. | Time required to process requests received and subsequent communications (usually 6 months from the last communication). |
B. | 10 years from the final resolution of the dispute. |
Nature of the transfer and consequences in case of refusal
Purpose | Nature | Consequences | |
A. | Necessary | Unable to receive the requested information. | |
B. | Necessary | Inability to manage the dispute. | |
Scope of communication
The data is processed by internal staff authorized for specific tasks and is communicated externally according to the following rules
Purpose | Categories of external recipients |
A. | Companies belonging to the same business group, agents, commercial consultants. |
B. | Law firms; debt collection or credit transfer companies; judicial authorities. |
Since the data is also processed using IT tools, it may also be visible to those who provide assistance/maintenance on these systems.
Transfer of data to a third country or international organization
The Data Controller does not transfer personal data outside the European Economic Area.
Rights of Data Subjects
The subject to whom the personal data refer is granted the following rights:
Access: you have the right to know whether your personal data is being processed and, if so, to access it and request a copy.
Correction: you may request that your personal data be updated, corrected (if inaccurate), or supplemented if incomplete.
Deletion: you may request the deletion of your personal data under certain circumstances (for more information, contact the Data Controller).
Restriction: you may request that your data be marked so that its processing is restricted in the future, under certain conditions (for more information, contact the Data Controller).
Opposition: it is possible to oppose the processing of personal data, for reasons related to one's particular situation, where the processing is based on legitimate interest or is necessary for the performance of a task carried out in the public interest or in connection with the exercise of public powers vested in the Data Controller;
Portability: you may receive the personal data you have provided to the Data Controller in a structured format and request that it be transferred to another data controller if the processing is based on consent or a contract and is carried out by automated means.
Withdrawal of consent: you may withdraw your consent for the purposes for which it was requested, without prejudice to the lawfulness of the processing carried out up to that point.
The specific rights that can be exercised with regard to the processing activities carried out are:
Purpose | Exercisable right | ||||||
| Access | Correction | Deletion | Limitation | Opposition | Portability | Withdraw consent |
A. | X | X | X | X | X | ||
B. | X | X | X | X | X | ||
To exercise the above rights, you can use the form available at the link https://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/1089924 and send it to the following address: privacy@increso.it The data subject may request further details regarding the above information (e.g., legitimate interest balancing test or list of data processors) at the same address.
You may lodge a complaint with a supervisory authority: for Italy, the Italian Data Protection Authority (www.garanteprivacy.it).