We reinvent the customer experience with Agentic AI

Increso is an Italian AI-First Enabler specialized in transforming sales and after-sales processes.
In just a few weeks, we design and manage end-to-end (E2E) solutions that are customized, scalable, and flexible, improving CX, EX, and productivity.

We have placed AI at the core of our approach with the goal of making its discovery and experimentation easier, through concrete use cases and a gradual adoption by client companies.

Our E2E approach is fast and effective because it combines expertise in business process automation, Inxide’s proprietary technology, and fundamental human qualities such as empathy and sensitivity.

Listen our clients

The implementation of Inxide marked a true revolution in our Customer Experience. We managed to preserve the human warmth that defines Italian hospitality, enhancing it through artificial intelligence...

Marco – Customer Experience Director

The implementation of Inxide has been a real game-changer for our customer service. In just two weeks, we completely transformed our customers’ experience, providing 24/7 support with a...

Luisa – Project Manager

Immagine1 8
3 Locations

Rome

Headquarter

Milan

Technological and Commercial Hub

Rende

Contact Center

Employees
+ 0
Average age of employees
0
managed interactions
+ 0 mln

Our history

2016

Increso is founded in Rome

2017

The first Contact Center opens in Cosenza

2018

The Innovation Hub for AI research opens in Milan

2019

Start of development on the Inxide platform

2020

Increso is named a “Growth Leader” by Il Sole 24 Ore for the following four years

2021

The Consulting Practice for process automation is established

2022

Over 100 workstations available in the Contact Center

2023

Over 5,000 users activated on Inxide

2024

The Contact Center expands to 250 workstations

2025

Inxide’s AI Agents gain specialized expertise

Certifications

Every journey begins with a conversation.

Tell us what you want to achieve: together, we’ll identify the best path to reach it, with AI by your side.

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Call us
+06 98 23 2222

Where to find us
Viale Tunisia 50, Milano

Inxide combines your knowledge base with our expertise to create faster, more empathetic, and more effective Customer Journeys.