Automation with AI agents

Inxide is redefining how brands connect with their customers:
intelligent automation powered by AI Agents makes every interaction simple, effective, and truly personalized.

Platform Features

With Inxide, you can usher in a new era of Customer Service.
You don’t just optimize touchpoints – you redefine the future of customer relationships, turning every interaction into a truly unique experience.

Intent Understanding

Real-time comprehension of customer needs – even in complex contexts -through the analysis of every request and your company’s knowledge base.

Personalized Responses

Highly tailored answers based on the conversation’s context and past interactions – delivering a truly customized experience.

Seamless Conversations

Real-time voice interactions with ultra-low latency and advanced interruption management — ensuring natural, uninterrupted dialogue.

Next Best Action

Automatic identification of the most appropriate Next Best Action, based on configured process orchestration and the customer’s intent.

Configurable Autonomy

AI Agents with adjustable levels of autonomy, tailored to your company’s specific needs — ensuring full operational control at all times.

Consistency Across Every Channel

Consistent language and content across all channels, ensuring the right tone for every interaction and a truly seamless experience.

Enhance Your Knowledge Base

Fully leverage your company’s Knowledge Base to specialize AI Agents and prevent out-of-context responses — ensuring accuracy and reliability.

Human in the Loop

Enable seamless handoff to a human agent on any channel whenever human empathy can add greater value to the interaction.

Every journey begins with a conversation

Tell us what you want to achieve:
together, we’ll define the best path to reach it, with AI by your side.

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Inxide automates processes with intelligent AI Agents, reducing operational time and enhancing service efficiency.