We reinvent the customer experience with Agentic AI
Increso is an Italian AI-First Enabler specialized in transforming sales and after-sales processes.
In just a few weeks, we design and manage end-to-end (E2E) solutions that are customized, scalable, and flexible, improving CX, EX, and productivity.
We have placed AI at the core of our approach with the goal of making its discovery and experimentation easier, through concrete use cases and a gradual adoption by client companies.
Our E2E approach is fast and effective because it combines expertise in business process automation, Inxide’s proprietary technology, and fundamental human qualities such as empathy and sensitivity.
Listen our clients







The implementation of Inxide marked a true revolution in our Customer Experience. We managed to preserve the human warmth that defines Italian hospitality, enhancing it through artificial intelligence...
Marco – Customer Experience Director
The implementation of Inxide has been a real game-changer for our customer service. In just two weeks, we completely transformed our customers’ experience, providing 24/7 support with a...
Luisa – Project Manager
Rome
Headquarter
Milan
Technological and Commercial Hub
Rende
Contact Center
Our history
2016
Increso is founded in Rome
2017
The first Contact Center opens in Cosenza
2018
The Innovation Hub for AI research opens in Milan
2019
Start of development on the Inxide platform
2020
Increso is named a “Growth Leader” by Il Sole 24 Ore for the following four years
2021
The Consulting Practice for process automation is established
2022
Over 100 workstations available in the Contact Center
2023
Over 5,000 users activated on Inxide
2024
The Contact Center expands to 250 workstations
2025
Inxide’s AI Agents gain specialized expertise
Certifications








Every journey begins with a conversation.
Tell us what you want to achieve: together, we’ll identify the best path to reach it, with AI by your side.
Request a demo
Call us
+06 98 23 2222
Where to find us
Viale Tunisia 50, Milano